Before We Meet

enlightenedMake sure you read the protocol to follow regarding COVID-19 before your visit.

 

FOR WHOM

My practice is specialized in the reality that surrounds expats living in the Netherlands, as well as intercultural couples and Spanish speakers in transition to other parts of the world.

My work focuses on adults and the areas that I know best are:

  • anxiety and stress, including panic attacks
  • self-esteem issues 
  • depression and mood swings
  • loss and bereavement (including migratory grief)
  • burnout and life-work balance
  • cultural adjustment
  • relationship issues
  • identity and career questions
  • trauma and abuse
  • personal growth (feeling stuck)
  • existential and life-meaning questions

If your complaints are recurring and complex, where previous help has proven insufficient and/or they are so serious that a multidisciplinary treatment is desirable, I recommend specialist care centers.

This is often necessary when there is (a combination of) serious addiction and/or eating problems, psychotic symptoms, severe suicidality, complex system problems, intellectual disability, or development problems. Your GP will be able to advise you in this case and refer you to the appropriate care.

 

WHERE

Our sessions can take place either online or at my office in Utrecth.

Regarding the way to my office, this will take you around 10 minutes from Utrecht city center if you come by car (there is plenty of free parking in this area). The building is within walking distance from both train stations Utrecht Leidsche Rijn and Utrecht Terwijde. It is also reachable by bus (lines 4, 10, 11, 15, 18, 28, 37, 48) and by bike (around 20 minutes ride from the city centrum). For more indications, you may visit https://www.u-ov.info/ or plan your route with Google Maps in the section "Reach me"

 

WHEN

Our usual consultation hours are from Monday to Friday from 9:00 a.m. to 6:30 p.m. Within these hours we try to offer the necessary flexibility to respond to most of the requests received, although it is not always possible due to the need to also leave space for indirect (administrative) management of the treatments.

At the moment, the waiting period to have an intake session is around 6-8 weeks.

 

HOW MUCH

Among the boundaries of our therapeutic relationship is important to mention my fees and other conditions. Our rates in 2021 are as follows:

  • Individual session (45 min direct, 15 min indirect) = € 90 (standard) - € 125 (bGGZ) 
  • Couples counseling (75 min direct, 15 min indirect) = € 135 per session
  • Groups therapy (90 minutes approx.) = € 25 per meeting 
  • Written report (bGGZ) = € 89,65
  • Overtime (e.g. email and telephone inquiries) = € 27.50 (15 mins)

Given the nature of these services and the characteristics of my firm, all these amounts are VAT exempt.

Many Dutch and international insurance companies cover part of the costs of mental healthcare and up to a certain amount per year; this depends on your insurance package and the policy of each company with respect to professionals who are not under contract. To receive accurate information about your insurance coverage, you must call your insurer.

For the mental health treatments included within the basic insurance package in the Netherlands (bGGZ), it may be useful to share with your insurer this template of a typical  restitutienota where the data of the two professionals who participate in these cases appear and check what coverage they offer . Likewise, you can take the following table as a reference to know the maximum costs depending on the duration of the treatment within the bGGZ framework, always bearing in mind that the minutes counted include any time dedicated to the case both during and between sessions.

Code           Treatment               Max rate according to NZa

180001        Short, 294 mins              € 522,13
180002        Middle, 495 mins            € 885,01
180003        Intensive, 750 mins        € 1.434,96
180004        Chronic, 750 mins           € 1.380,49
180005        Incomplete, 120 mins     € 228,04

Regardless of possible reimbursements from insurance providers, sessions are expected to be fully paid as they are booked. We use Stripe as a payment gateway, which supports payments through Sofort / Klarna, if you have an account in Germany, Austria, Belgium, Spain or Italy, and iDEAL, if you have an account in the Netherlands, thus reducing banking costs. For payments from accounts in the rest of the world, it is possible to use most credit or debit cards.

A session can be rescheduled or canceled free of charge with 48 hours notice. In such cases, you will be fully refunded. If a consultation is canceled with shorter notice the fee for a full session will apply, without exceptions. 

Although Dutch tax authorities do not consider it mandatory, an invoice can be issued after the session, if you need it to claim any applicable reimbursement to your insurance provider.

 

HOW

Every meeting must take place following the protocols that have been implemented at the time, to provide safe conditions for it. These protocols will be communicated by email and published on this website.

Before our first session, please make sure you read our privacy policy and agree with our terms and conditions, accessible at the footer. Once that's clear, you will need to fill our registration form and privacy statement

To ensure the security of your data, it is advisable to keep the exchange of information outside the session to a minimum. Communications between sessions are made through secure means, such as Zorgmail Secure e-mail and if you still do not know this environment, here you can see a brief introduction to the type of messages you will receive.

Last but not least, as part of my commitment to the wellbeing of my patients, I am a registered Psychologist in the Dutch Association of Psychologists (NIP #225619), the Official College of Psychology in Spain (COP #AN03800), ACCESS Counseling Service Network and the Professional Association for Specialized Psychosocial Therapists (NVPA #104465 - RBCZ #190223R). The Code of Ethics of these organizations pursues a double purpose: to establish standards of professional conduct for registered Psychologists and to inform and protect whoever seeks our services.