Before We Meet

enlightenedMake sure you read the protocol to follow regarding COVID-19 before your visit.

 

FOR WHOM

My practice is specialized in the reality that surrounds expats (people who reside outside their country of birth) and the intercultural relationships that are formed as part of these experiences of movement around the world.

My work focuses on adults and the areas that I know best are:

  • anxiety and stress, including panic attacks
  • self-esteem issues 
  • depression and mood swings
  • loss and bereavement (including migratory grief)
  • burnout and life-work balance
  • cultural adjustment
  • relationship issues
  • identity and career questions
  • trauma and abuse
  • personal growth (feeling stuck)
  • existential and life-meaning questions

If your complaints are recurring and complex, where previous help has proven insufficient and/or they are so serious that a multidisciplinary treatment is desirable, I recommend specialist care centers.

This is often necessary when there is (a combination of) serious addiction and/or eating problems, psychotic symptoms, severe suicidality, complex system problems, intellectual disability, or development problems. Your GP will be able to advise you in this case and refer you to the appropriate care.

 

WHERE

Our sessions can take place either online or at my office in Utrecth.

Regarding the way to my office, this will take you around 10 minutes from Utrecht city center if you come by car (there is plenty of free parking in this area). The building is within walking distance from both train stations Utrecht Leidsche Rijn and Utrecht Terwijde. It is also reachable by bus (lines 4, 10, 11, 15, 18, 28, 37, 48) and by bike (around 20 minutes ride from the city centrum). For more indications, you may visit https://www.u-ov.info/ or plan your route with Google Maps in the section "Reach me"

 

WHEN

Our usual consultation hours are from Monday to Friday from 9:00 a.m. to 6:30 p.m. Within these hours we try to offer the necessary flexibility to respond to most of the requests received, although it is not always possible due to the need to also leave space for indirect (administrative) management of the treatments.

At the moment, the waiting period to have an intake session is around 4 weeks.

 

HOW MUCH

Among the boundaries of our therapeutic relationship is important to mention my fees and other conditions. Our rates in 2021 are as follows:

  • Individual session (45' approx.) = € 90
  • Couples session (75' approx.) = € 135 
  • Group session (90' approx.) = € 25 (per person)
  • Written report = € 89,65
  • Overtime* = (15') € 27,50; (30') € 55; (45') € 90

* Extra time dedicated to your case beyond the time scheduled for your direct attention or for tasks associated with your case (administration, communications, etc.)

Given the nature of these services and the characteristics of my firm, all these amounts are VAT exempt.

Even when many insurance providers cover partially the costs of mental healthcare, e.g. via the complementary care included in your insurance package, Psychology within Reach is not responsible for any possible reimbursements from your insurer. We do comply with the highest requirements therapeutically speaking and our membership to acknowledged institutions  such as RBCZ, NVPA, NIP and COP, provide the conditions to benefit from insurance coverage but we are not willing to accept restraints in our therapeutic processes guided by comercial goals, thus it is possible that our services do not meet their expectations and you do not receive any reimbursement.

Also note that only individual therapy is eligible for reimbursement by Dutch insurers.

Regarding the cases that need coverage via the basic insurance, it is important to know we do not have contracts with any insurers and due to some administrative impediments we are experiencing, we won't be able to accept any more patients under the Dutch framework of the Basic General Healthcare Psychology (bGGZ), till further notice. 

Through our booking process you will be expected to fully pay your sessions as you plan them. We use Stripe as a payment gateway, which supports most debit and credit cards as well as iDEAL.

A session can be rescheduled or canceled free of charge with 48 hours notice. In such cases, you will be fully refunded. If a consultation is canceled with shorter notice the fee for a full session will apply, without exceptions. 

Although at the time of booking your session you will receive a receipt for your payment, we will only issue the official invoice once the session has been held, in order to avoid any inaccuracies caused by changes in that interval.

 

HOW

Every meeting must take place following the protocols that have been implemented at the time, to provide safe conditions for it. These protocols will be communicated by email and published on this website.

Before our first session, please make sure you read our privacy policy and agree with our terms and conditions, accessible at the footer. Once that's clear, you will need to fill our registration form and privacy statement

In the first phase of our therapeutic relationship we will agree on the appropriate frequency of the sessions and throughout the therapeutic process you will always be able to adapt the frequency and / or duration of the psychological support to your needs.

To ensure the security of your data, it is advisable to keep the exchange of information outside the session to a minimum. Communications between sessions are made through secure means, such as Zorgmail Secure e-mail and if you still do not know this environment, here you can see a brief introduction to the type of messages you will receive.

Last but not least, as part of my commitment to the well-being of my patients, I have the privilege of having regular supervision from Dr. Gianni Francesetti, a psychiatrist and psychotherapist, and likewise have the support of Yvette Kilian Endert, a psychotherapist specialized in clinical psychology who supervises my cases under the Dutch health framework thanks to her BIG registrations. I am also a registered Psychologist in the Dutch Association of Psychologists, the Official College of Psychology in Spain, ACCESS Counseling Service Network and the Professional Association for Specialized Psychosocial Therapists. The Code of Ethics of these organizations pursues a double purpose: to establish standards of professional conduct for registered Psychologists and to inform and protect whoever seeks our services.